What this service is for
Secure local key holding helps approved people access the property for planned visits, maintenance, guest preparation or agreed urgent situations without relying on informal arrangements.
Who usually needs it
- Overseas owners and landlords
- Owners using cleaners, trades or property managers
- Holiday-home owners
- Properties requiring controlled contractor access
What we can help coordinate
- Registering the key set and agreed access rules
- Controlled release or accompanied access where arranged
- Recording key movements
- Coordinating access for approved service visits
- Escalating lost, damaged or unreturned-key issues
What to send us
- Property address and owner identification
- Number and type of keys
- Who may authorise access
- Existing alarm or community access arrangements
- Expected frequency of use
What happens next
- Send your contact details and any useful documents.
- We review the request and identify missing information.
- We confirm the scope, availability and price before anything is arranged.
- You decide whether to proceed.
Important to know
Do not send alarm codes or key-safe codes through the initial form. Secure access arrangements are confirmed after the request is accepted.